User Guide

ChatofAI is a user-friendly tool that requires no coding knowledge. With its intuitive drag-and-drop interface and support for imports (PDF, Docx, Markdown, TXT, CSV, Excel) and web scraping, you can easily train your chatbot with specialized knowledge. It takes just 5 minutes to set up. In this article, we'll walk you through exactly how to create your own chatbot with ChatofAI and explore its features and user cases.

In this article, we'll walk you through exactly how to create your own chatbot with ChatofAI and explore its features and user cases.

Table of Contents

How it works

By following these instructions, you can customize your chatbot’s function to suit your needs. Create your chatbot, give it a personalized name, and follow the 6 steps below:

Features

Everything you need for your no-code AI chatbot.

Reliable AI assistant

Every AI response is backed by citations in our QA mode, allowing users to access the source page from the answer's references. Additionally, you can set up query strings to track chatbot-generated orders on each URL.

Every AI response is backed by citations

Leads generator

AI can't solve 100% of customer problems, but you can customize your chatbot inquiry form by setting up the form fields and display options, making it easy for users to leave their contact information for later follow-up.

set up your chatbot to collect leads so you can follow up later.

Advanced dashboard

Get insights into your chatbot’s interactions with your customers and use them to improve its performance.

get insights into your chatbot’s interactions with your customers

Multiple Data Sources

Import data from files (PDF, Doc, Markdown, TXT, Excel, CSV), Question-and-Answer pairs, and web pages (Website, Sitemap, URL) to train your chatbot.

Customizations

Customize the appearance of your chatbot (logo, color, welcome messages) to match your brand's style and website theme.

Whitelabel

Supports white labeling, removing ChatofAI branding.

Privacy & Security

Your data is hosted on secure servers with robust encryption and access control.

Integrations

Connect your chatbot to your website and your favorite tools like Slack, Telegram, and more.

Powerful AI Models

We used the gpt-4o model, which we believe is the most cost-effective and suitable model with appropriate context length for QA.

80+ Languages

Our chatbot detects and responds in the user's language, and supports specifying a specific language for the chatbot to reply.

User cases

Website customer support

Here is the data displayed on Google search regarding how long can website customer wait for response:

41% of consumers expect an email response within 6 hours of sending their request, while only 21% see one business day as an acceptable waiting time. Of customers using an online platform, 71% expect live assistance within 5 minutes of attempted contact.

While not entirely precise, these figures still highlight potential issues. Customers might leave because they did not receive a timely response.

Indeed, it would be great if the website had an AI chatbot that could automatically answer user questions based on their professional docs and provide support by leaving their contact information so you can follow up later. With the advancement of AI technology, we can address customer inquiries more effectively and efficiently, enhancing website user experience while improving efficiency and reducing costs. It can also increase the conversion rate to help the website gain more orders.

Website customer support

Internal Q&A & personal AI assistant

While we are still in the early days of using AI in the workplace, chatbots can serve as powerful tools to enhance various aspects of your professional life, from team communication to career development. Specific use cases include internal knowledge retrieval within organizations, involving HR, administration, finance, legal, and other functional departments.

You can bring the power of chatbots to your team by integrating it into Slack, Telegram, or other tools for internal Q&A or as a personal assistant.

This significantly boosts their work efficiency, saving them from the hassle of repeating explanations over and over to colleagues.

Internal Q&A & personal AI assistant

Next step

The above are all the basic configurations for your chatbot that ensure that your chatbot can better serve you. In the next article, we will inform you How to Improve Your ChatofAI Chatbot's Response Quality so that it can serve you even better.